Sendero

Privacy Policy

Last updated: October 23, 2026

Who we are

Sendero is operated by Sendero Ranch Technologies LLC. This policy explains what data Sendero collects, how it is used, who else handles it, and the rights you have. If you have questions, email support@getsendero.com.

This policy applies to the Sendero mobile app and the website at getsendero.com.

What we collect

Account information

  • Email address (required for sign-in)
  • Name (first, last, or display name)
  • How you sign in: email and password, Sign in with Apple, or Sign in with Google. If you use Sign in with Apple and choose to hide your email, we receive Apple's relay address instead of your real one.
  • A unique user identifier generated by our sign-in system

Profile information you choose to provide

  • Profile photo
  • Phone number
  • Hunting license number, and the state and expiration of that license
  • Home state and preferred contact method
  • Notification preferences

Content you create in the app

  • Posts, comments, and messages you send (direct messages and group chats)
  • Photos you upload, including posts, ranch and event albums, harvest logs, Gear Exchange listings, and receipts. The app opens your camera or photo library only when you choose to add a photo, and uploads only the photos you pick.
  • Harvest records (species, date, blind or location name, and any notes you add)
  • Gear Exchange listings (description, price, photos, and the location you enter)
  • Events and trips you join

Information ranch managers enter about guests

Ranch managers can add guests to their ranch, including people who do not have a Sendero account. For each guest, a manager may enter a name, email address, phone number, mailing address, hunting license information, and notes. The ranch uses this to organize hunts and events, send invitations, and keep waivers on file. Managers should only add information they have permission to share. If a ranch has added you as a guest and you want to see, correct, or delete that information, email support@getsendero.com.

Waiver signatures

When you sign a ranch's waiver in the app, we record:

  • The name you sign with
  • The date and time you signed
  • The IP address of the device you signed from
  • The names of any family members or guests you sign for
  • A PDF copy of the signed waiver, stored for the ranch

The ranch that requested the waiver can see these records. They are kept as a record of your agreement with that ranch.

Reports and blocks

If you report a post, message, photo, listing, account, or ranch, we record the reason you chose, any note you add, your account, the account you reported, and a copy of the reported content as it was at that moment. The report, including that copy and the names of both accounts, is emailed to our support inbox so we can review it. If you block someone, we record the block so their content is hidden from you.

Device information

  • A push notification token and your device platform, used only to deliver notifications you have turned on
  • A copy of recently viewed data, stored on your device so the app loads faster. It stays on your device and is cleared when you sign out.

We do not collect

  • Your device's location. Sendero does not request iOS Location permission. Map points in the app (ranches, blinds, feeders, and other places) are entered by ranch managers and are not your position.
  • Your contacts, browsing history, or search history
  • Advertising identifiers, analytics, or behavioral tracking
  • Payment information (Sendero does not process payments)

How we use this data

We use your data only to run Sendero:

  • Your account: signing you in and keeping your account secure
  • Social features: connecting you with friends, showing your posts to the people you share them with, and delivering messages
  • Ranch operations: letting ranch managers organize guests, events, harvests, waivers, game cameras, and other ranch records you take part in
  • Notifications and email: sending the push notifications you have turned on, and emails such as ranch invitations and account notices
  • Safety: reviewing reports, enforcing our Community Guidelines, removing content, and suspending accounts that break them

We do not use your data for:

  • Advertising or marketing to you
  • Selling or renting to anyone
  • Building profiles of you for commercial use
  • Tracking you across other apps or websites

Who can see your information

  • Friends can see your profile and the posts and harvests you share with them.
  • Ranch members can see what you share with that ranch, such as photos in ranch albums, messages in ranch chats, and event details. Ranch managers can also see the guest, harvest, and waiver records for their ranch.
  • Other Sendero users can see your Gear Exchange listings.
  • People you message can see the messages you send them.

Who else handles this data

Sendero relies on these service providers. Each handles only the data it needs to do its job:

  • Supabase hosts our database, sign-in system, file storage, and server functions. Your account data, content, and uploaded photos are stored there.
  • Resend sends our emails, such as ranch invitations, account and ranch notices, and content reports to our support inbox. Resend receives the recipient's email address and the content of the email. See resend.com/legal/privacy-policy.
  • Expo delivers push notifications. Your push token and the notification text pass through Expo's servers on the way to Apple. See expo.dev/privacy.
  • Apple handles Sign in with Apple if you use it, delivers push notifications to your device, draws the maps in the app, and runs the App Store. See apple.com/legal/privacy.
  • Google handles Sign in with Google if you use it, and receives your email address as part of that sign-in. See policies.google.com/privacy.
  • OpenWeatherMap provides the weather forecast. It receives a ranch's map coordinates and nothing about you. See openweather.co.uk/privacy-policy.
  • GIPHY: when you search for a GIF, your search text is sent to GIPHY to find matching GIFs.
  • Vercel hosts getsendero.com. Like any web host, it processes the IP address and browser information of visitors to serve the site.

If you tap for directions, Sendero opens Apple Maps or Google Maps with the destination, and that app's privacy policy applies.

These providers process data on our behalf. We do not share your data with them for their own marketing. We do not sell your data or share it with anyone else, except when the law requires it or when needed to protect someone's safety.

Your rights

You have the right to:

  • Access: see the information Sendero has about you. Most of it is in your Profile in the app. Email us for the rest.
  • Correct: update your information in your Profile, or email us.
  • Delete: delete your account in the app (Profile → Account → Delete Account), or email us. See "Deleting your account" below.
  • Export: email us for a copy of your data in a portable format.
  • Withdraw consent: turn off notification types in the app, or turn off camera, photo, or notification access in your device's Settings, at any time.

If you live in California, the EU, the UK, or another place with specific privacy laws (such as the CCPA or GDPR), you have additional rights under those laws. Email support@getsendero.com and we will honor them.

Deleting your account

We keep your data while your account is active. When you delete your account, within 24 hours we:

  • Delete your posts, comments, likes, messages, friendships, and notifications
  • Delete your push notification tokens and notification settings
  • Remove your name, phone number, profile photo, and license details from your profile, which then shows as "Deleted User"
  • Remove your personal details from guest records that use your email address
  • Remove you from your ranches and delete your sign-in account

Some records are part of a ranch's own history and are kept after your account is deleted, such as harvest logs and signed waivers. Reports you made, or that were made about you, are kept as safety records.

Photos and other files you uploaded are deleted on request. Email support@getsendero.com, before or after you delete your account, and we will remove them, along with any ranch records about you that you want deleted, unless the law requires us to keep them.

Deleted data may remain in routine database backups for a limited time before those backups are replaced.

Children

You must be at least 18 years old, or the age of majority where you live, to create a Sendero account (see our Terms of Use). We do not knowingly collect information from children, except that a parent or guardian may list a child's name when signing a waiver for them. If you believe a child has given us information, email support@getsendero.com and we will delete it.

Security

We protect your data with encrypted connections (HTTPS) between your device and our servers, encryption at rest in our database, and access rules that limit who can see each record. No system is perfectly secure, but we take reasonable steps to protect your information.

Changes to this policy

If we make material changes to this policy, we will tell you in the app and update the "Last updated" date above. Using Sendero after a change means you accept the updated policy.

Contact

For any privacy question or request, contact:

Sendero Ranch Technologies LLC
Email: support@getsendero.com